The Worst Home Health Care Agencies in West Haven, Connecticut

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in West Haven, Connecticut

There are 114 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in West Haven, Connecticut.)

Name	5-Star Quality of Care Rating
NURSING SERVICES INC 21 HIGH ST EAST HARTFORD, CT 06118	1:
HOME HEALTH PROFESSIONALS NETWORK 2571 WHITNEY AVENUE HAMDEN, CT 06518	1:
TOTALITY HOME HEALTH CARE AGENCY LLC 546 BOSTON POST ROAD MILFORD, CT 06460	1.5:
KEEPMEHOME 1340 WORTHINGTON RIDGE BERLIN, CT 06037	1.5:
AVERY HEIGHTS HOME HEALTH AGENCY 705 NEW BRITAIN AVE HARTFORD, CT 06106	1.5:
ADVANCED HOME HEALTH CARE AGENCY, INC 104 PARK ROAD WEST HARTFORD, CT 06119	2:
PARKER JEWISH INST FOR HEALTH CARE & REHAB CHHA 271-11 76TH AVENUE NEW HYDE PARK, NY 11040	2:
NIGHTINGALE VISITING NURSES OF CONNECTICUT 9 W BROAD STREET, STE 610 STAMFORD, CT 06902	2:
FRANCISCAN HOME CARE AND HOSPICE CARE 267 FINCH AVE MERIDEN, CT 06450	2:
MCANGEL HOME VISITING NURSES, LLC 1135 SHERMAN AVENUE HAMDEN, CT 06514	2.5:
COMPASSIONATE HOME CARE LLC 40 RICHARDS AVENUE, 7TH FLOOR NORWALK, CT 06854	2.5:
VISITING NURSE SERVICES, INC OF SO CT 24 SCOTT STREET HAMDEN, CT 06514	2.5:
WARTBURG HOME CARE 1 WARTBURG PLACE, HAUSELT BUILDING, 1ST FLOOR MOUNT VERNON, NY 10552	2.5:
CABRINI CERTIFIED HOME HEALTH AGENCY 115 SOUTH BROADWAY DOBBS FERRY, NY 10522	2.5:
AMERICAN HOME HEALTH, INC 567 NEW PARK AVENUE WEST HARTFORD, CT 06110	2.5:
UTOPIA HOME CARE INC 444 FOXON ROAD EAST HAVEN, CT 06512	2.5:
INTERIM HEALTHCARE OF HARTFORD 231 FARMINGTON AVE FARMINGTON, CT 06032	2.5:
MONTEFIORE MED CTR HOME CARE CHHA ONE FORDHAM PLAZA SUITE 1100 BRONX, NY 10458	2.5:
GURWIN CERTIFIED HOME HEALTH AGENCY 330 CONKLIN STREET FARMINGDALE, NY 11735	2.5:
ATARA HOME CARE 3525 BAYCHESTER AVENUE BRONX, NY 10466	2.5:
TOUCHPOINTS AT HOME 1838 SILAS DEANE HIGHWAY ROCKY HILL, CT 06067	2.5:
FOUR SEASONS NURSING & REHABILITATION CHHA 1535 ROCKAWAY PARKWAY BROOKLYN, NY 11236	3:
MCLEAN HOME CARE AND HOSPICE 75 GREAT POND RD SIMSBURY, CT 06070	3:
PECONIC BAY HOMEHEALTH SERVICES 1300 ROANOKE AVENUE RIVERHEAD, NY 11901	3:
NORTH SHORE HOME CARE CHHA 972 BRUSH HOLLOW ROAD WESTBURY, NY 11590	3:
CATHOLIC HOME CARE 110 BI-COUNTY BOULEVARD, SUITE 114 FARMINGDALE, NY 11735	3:
FAMILY CARE VISITING NURSE & HOME HEALTH CARE AGENCY LLC 999 ORONOQUE LANE STRATFORD, CT 06614	3:
HOME CARE GREGORIA AUFFANT 114 ELEANOR ROOSEVELT URB EL VEDADO SAN JUAN, PR 00918	3:
VISITING NURSE & HEALTH SERVICES OF CONNECTICUT 8 KEYNOTE DRIVE VERNON, CT 06066	3:
WESTBROOK VISITING NURSES & PUBLIC HEALTH 866 BOSTON POST ROAD WESTBROOK, CT 06498	3:
ATRINITY HOME HEALTH LLC 8 RESEARCH PARKWAY, SUITE 2 WALLINGFORD, CT 06492	3:
SOUTH NASSAU COMM HOSP CHHA 1000 SOUTH OYSTER BAY ROAD HICKSVILLE, NY 11801	3:
HEALTH QUEST HOME CARE, INC (CERTIFIED) CHHA 2649 SOUTH ROAD, SUITE 220 POUGHKEEPSIE, NY 12601	3:
HARTFORD HEALTHCARE AT HOME 1 NORTHWESTERN DRIVE SUITE 101 BLOOMFIELD, CT 06002	3:
WAVENY HOME HEALTHCARE 22 DANBURY RD, STE 2 WILTON, CT 06897	3:
CENTERS HOME HEALTH REVIVAL (BRONX) 4770 WHITE PLAINS ROAD BRONX, NY 10470	3:
THE ROY AND ALINE FRIEDMAN FRIEDMAN HOME CARE AGENCY 4200 PARK AVENUE BRIDGEPORT, CT 06604	3:
MID-HUDSON VALLEY DIV OF WESTCHESTER MED CTR CHHA 241 NORTH ROAD, THE ATRIUM, SUITE 303 POUGHKEEPSIE, NY 12601	3:
ENHABIT HOME HEALTH 2080 SILAS DEANE HWY, 2ND FL ROCKY HILL, CT 06067	3:
HOME CARE PLUS, INC 500 BIC DRIVE, SUITE 200 MILFORD, CT 06461	3:
HOME HEALTH SPECIALTY SERVICES INC 2258 WHITNEY AVENUE, BUILDING2 HAMDEN, CT 06518	3:
MIDDLESEX HEALTH CARE AT HOME AND HOSPICE PROGRAM 117 MAIN STREET MIDDLETOWN, CT 06457	3:
ATHENA HOME HEALTH & HOSPICE 135 SOUTH ROAD FARMINGTON, CT 06032	3:
VISITING NURSE & HOSPICE OF FAIRFIELD COUNTY, INC 22 DANBURY ROAD SUITE 1 WILTON, CT 06897	3:
RVNAHEALTH 27 GOVERNOR STREET RIDGEFIELD, CT 06877	3:
UNITED HEBREW OF NEW ROCHELLE CHHA 40 WILLOW DRIVE NEW ROCHELLE, NY 10805	3:
LONG ISLAND COMMUNITY HOSPITAL HOME CARE 103 WEST MAIN STREET PATCHOGUE, NY 11772	3.5:
ROYAL CARE CERTIFIED HOME HEALTH CARE, LLC 30-50 WHITESTONE EXPRESSWAY, SUITE 304 FLUSHING, NY 11354	3.5:
LAWRENCE HOME CARE OF WESTCHESTER 670 WHITE PLAINS ROAD, SUITE 213 SCARSDALE, NY 10583	3.5:
VNS WESTCHESTER CHHA 1311 MAMARONECK AVE, SUITE 180 WHITE PLAINS, NY 10605	3.5:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

• Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
• Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
• Have high face validity and clinical relevance.
• Be stable and not show substantial random variation over time.
• Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

• Timely Initiation of Care
• Improvement in Ambulation
• Improvement in Bed Transferring
• Improvement in Bathing
• Improvement in Shortness of Breath
• Improvement in Management of Oral Medications
• Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

• Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
• Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
• Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
• Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
• Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in Connecticut

Major Cities in Connecticut

Bridgeport, CT (best, worst)	Hartford, CT (best, worst)
New Haven, CT (best, worst)	Norwich, CT (best, worst)
Waterbury, CT (best, worst)	Danbury, CT (best, worst)
Stamford, CT (best, worst)	Norwalk, CT (best, worst)
New Britain, CT (best, worst)	Bristol, CT (best, worst)
Meriden, CT (best, worst)	West Haven, CT (best, worst)
Milford, CT (best, worst)	Milford city , CT (best, worst)
Middletown, CT (best, worst)	Shelton, CT (best, worst)
Torrington, CT (best, worst)	Naugatuck, CT (best, worst)
New London, CT (best, worst)	Ansonia, CT (best, worst)